About
Comments, Compliments and Complaints
Ely foodbank is committed to delivering a high standard of service to anyone who engages with our work. We believe that the best way to improve our service is by learning from the people who use it. We welcome comments, compliments and complaints from clients, referral agencies, volunteers and anyone else who comes into contact with our work. These help us to see what we are doing well and where we can make improvements. Please click below to download our Complaints Procedure.