Get Help

How to get help

If you need help from our foodbank there are a few simple steps to follow.

The most important step is to get a foodbank voucher.

In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. Agencies we work with include: Citizens Advice, housing support officers, children’s centres, health visitors, social services and some local charities.

1. Get in touch with us.

If you call or email our foodbank we can talk through your situation and put you in touch with a relevant local agency.

2. Arrange to talk to a referral agency.

They will discuss your situation and supply you with a foodbank voucher where appropriate.

If you are in a financial crisis, you can call our dedicated Citizens Advice Bureau team on 0808 278 7807. They can help address your crises and provide support to maximise your income, help you navigate the benefits system, and identify any additional grants you could be entitled to. If needed, they’ll issue you with a voucher so you can get an emergency food parcel from your local food bank.

Please note this number is for people who do not have enough money for food – if you are a local organisation or charity that works with people who might need the food bank, please contact us directly. 

3. Since COVID19 our Centres have changed!

Our Centres are open! Our smaller Centres are continuing to deliver food to our clients, whilst Ely and March Centres are open again for clients to collect food (Haddenham will open on 7th June 2021). Contact [email protected] or call 01353 468626 for advice.

If you have any further questions our FAQ’s page may help, or feel free to give us a call.

 

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