Get Help
How to get help
If you need help from our foodbank there are a few simple steps to follow.
The most important step is to get a foodbank voucher.
In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. Agencies we work with include: Citizens Advice, housing support officers, children’s centres, health visitors, social services and some local charities.
Arrange to talk to a referral agency.
They will discuss your situation and supply you with a foodbank voucher where appropriate.
If you are struggling to afford food or winter fuel and would like some help, please contact one of the agencies below and ask them about foodbank vouchers. These organisations issue the foodbank vouchers so this is the quickest way to get a voucher.
- Citizens Advice – call free on 0808 2082 138 or visit their website
- P3 Floating Support – call free on 0808 169 8099 or visit their website
- East Cambs District Council Community Support Network 01353 665555
- Fenland District Council Community Support Network 01354 654321
- There are also Social Subscribers in most Doctors Surgeries to assist with a range of social difficulties.
If you are in a financial crisis, you can call our dedicated Citizens Advice Bureau team on 0808 278 7807. They can help address your crises and provide support to maximise your income, help you navigate the benefits system, and identify any additional grants you could be entitled to. If needed, they’ll issue you with a voucher so you can get an emergency food parcel from your local food bank.
Please note this number is for people who do not have enough money for food – if you are a local organisation or charity that works with people who might need the food bank, please contact us directly.
If you have any further questions our FAQ’s page may help, or feel free to give us a call.