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Foodbank vouchers

Our foodbank works using a voucher referral system. Find out more about how we work.

We know that anyone can find themselves at crisis point for a number of different reasons.

In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. 

Our foodbank works with a number of different agencies, such as Citizens Advice, Children’s Centres as well as support workers in various agencies, including housing officers, locality team workers, and health visitors:

  • In Ely: Citizens Advice (Market Street), CHS Floating Support (Thursday Drop In, St Marys Street). If you have children the Children’s Centre (Spring Meadow School) are also able to help.
  • In March: Citizens Advice (in Library)
  • In Soham: If you have children, the Children’s Centre (Weatheralls Primary School) is able to help.

To find out more about the agencies that hold our vouchers and how you can get help, please contact us.

When you visit a referral agency they will take some basic details from you to complete the voucher. This will help them to identify the cause of your crisis and offer practical guidance. It also means we are able to prepare suitable emergency food for the right number of people.

Once you have been issued with a voucher, you can exchange this for a minimum of three days of emergency food at your nearest foodbank centre.

If you are a referral agency and would like to become a registered voucher holder for our foodbank, please contact us to find out more.

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